Privacy Policy

Last updated: May 10, 2026

Orian ("we," "us," or "our") operates orian.live. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

When you place an order or contact us, we may collect:

  • Name, email address, shipping address, and phone number
  • Payment information (processed securely by Shopify Payments — we do not store card details)
  • Order history and purchase preferences
  • Device and browser information collected automatically (IP address, browser type, pages visited)

2. How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about your order status, shipping, and returns
  • To send promotional emails (only if you opt in)
  • To improve our website and product offerings
  • To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share it only with:

  • Shopify — our e-commerce platform (see Shopify's Privacy Policy)
  • Shipping carriers — to deliver your order (name and address only)
  • Payment processors — to process transactions securely
  • Legal authorities — when required by law

4. Cookies

Our website uses cookies to keep track of your shopping cart, remember your preferences, and understand how visitors use our site. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

5. Children's Privacy (COPPA)

Our products are designed for children, but our website is intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

6. California Residents — Your CCPA Rights

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell personal data)
  • Non-discrimination for exercising your privacy rights

To exercise your rights, contact us at support@orian.live.

7. Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Order records are typically retained for 7 years.

8. Security

We use industry-standard security measures to protect your information. All transactions are encrypted via SSL. Payment data is handled by PCI-DSS certified processors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website after changes are posted constitutes your acceptance.

10. Contact Us

For any privacy-related questions or requests, contact us at support@orian.live.